Call me naive if you want. No MMO I've ever played has had a smooth launch, save LOTRO. I'm sure complaining constantly is going to make it all better.
If they're trying to fix it, they're doing fine by my purchase. Complaining adds plenty to the already toxic environment that is video game discussion on the internet. It's not like they're sitting there going "dohoho, we are going to sit with our thumbs up our asses while those foolish paying customers can't log in!"
Of course by all means, feel free to complain if it makes you feel better. I'm not telling anyone not to. I'm just pointing out that this is why I'm rolling separately from everyone else, because when one thing goes wrong everyone is like 'LOL SQUARE FAIL FFXIV WORST MMO OVER TRASHMEHFEHPEHGARBAGE I'M PAYING CUSTOMER THIS IS AN OUTRAGE." I can't stand how negative everyone is. I have no time or energy in my life for the near constant bitching I hear about this game.
I'M OUT (much to your satisfaction)
I do think there is a legitimate discussion to be had though about the concept of paying money for something flawed (video games with online requirements) being the norm.
People frustrated that they are not getting something they paid for can have a point just the same as folks who point out that it is extremely unlikely they're just sitting idly by. It can be more than one thing.
I think by now the risks are pretty clear about buying ANY video games on day one, much less BEFORE day one. That doesn't mean that if you don't get what you are paying good money for you don't have a right to complain about it. If somebody falls for the Nigerian bank email scam, you could say that yes they are naive but it doesn't change the fact that somebody else scammed them - again it can be more than one thing.
That is probably a really terrible analogy because I don't think anybody is getting intentionally SCAMMED here. I'll show myself out.