Call me naive if you want. No MMO I've ever played has had a smooth launch, save LOTRO. I'm sure complaining constantly is going to make it all better.
If they're trying to fix it, they're doing fine by my purchase. Complaining adds plenty to the already toxic environment that is video game discussion on the internet. It's not like they're sitting there going "dohoho, we are going to sit with our thumbs up our asses while those foolish paying customers can't log in!"
Of course by all means, feel free to complain if it makes you feel better. I'm not telling anyone not to. I'm just pointing out that this is why I'm rolling separately from everyone else, because when one thing goes wrong everyone is like 'LOL SQUARE FAIL FFXIV WORST MMO OVER TRASHMEHFEHPEHGARBAGE I'M PAYING CUSTOMER THIS IS AN OUTRAGE." I can't stand how negative everyone is. I have no time or energy in my life for the near constant bitching I hear about this game.
I'M OUT (much to your satisfaction)