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Author Topic: George Hotz (geohot) VS Sony.  (Read 21135 times)
Yggdrasil
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« Reply #150 on: April 28, 2011, 12:08:58 AM »

So, did you guys got the fancy e-mail or the one that is just a bunch of text? I got the one that is bunch of text.

Is there any difference?
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Serene Prophet
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« Reply #151 on: April 28, 2011, 01:30:37 AM »

Also apparently some people are reporting suspicious charges on their accounts, including a 1up editor.  So..looks like they did get CC info..though it could be coincidence..but I would doubt it?
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« Reply #152 on: April 28, 2011, 01:31:23 AM »

Sorry Lev, I didn't realize I came off as supporting them, was not my intent, simply that I am not entirely surprised this happened, because I guess I don't really believe any big companies care about their customers beyond the bottom line as I said.  I still think its completely douche, and they deserve hell for it.  I just think the whole "Im never gonna buy sony again" thing is a bit silly in my opinion.
My bad for being snarky, this situation rubs me the wrong way.

Sony, as a company, has an obligation to protect their customers' information when they decided to be a credit card vendor. The fact that they valued their customers so little as to allow CC info to be sent UNENCRYPTED speaks volumes. Then there's their whole "personal info was stored behind a sophisticated security system" statement. If our CC info was sent as plain text, then what exactly is their definition of a "sophisticated security system"?

There's nothing silly about boycotting a company that shows so much negligence and so little concern for the ones they're supposed to serve. We all deserve better than what Sony has been offering us, and I'm sick and tired of their attitude and negligence at this point, as if WE'RE supposed to be thankful that THEY'RE allowing us to buy stuff from them.
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« Reply #153 on: April 28, 2011, 01:38:02 AM »

Also apparently some people are reporting suspicious charges on their accounts, including a 1up editor.  So..looks like they did get CC info..though it could be coincidence..but I would doubt it?

I cancelled mine for that worst case scenario.  I thought it'd be easier than having to refute whatever might be false charged and all that.
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« Reply #154 on: April 28, 2011, 02:16:58 AM »

I ordered my new card, but I can't cancel my current one until a few crucial bills are automatically deducted.  There is only enough in the account to cover them now.  My top priority is to have this card disabled before next payday's deposit, which would be a devastating sum of money to lose.

After explaining my concerns, the bank teller said, "Oh, my son just got a PS3, and was complaining that he hasn't been able to get online yet."  Yup.

I didn't get that email for some reason.  Either Sony figured out which accounts were accessed, or they didn't send them out all at once.  I always get DLC confirmation emails from them..
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« Reply #155 on: April 28, 2011, 02:20:18 AM »

Could be going alphabetically, I got mine yesterday telling me I may have been compromised, and my name is AgentDv1, so it would make sense that I got mine already while others are waiting.
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« Reply #156 on: April 28, 2011, 04:05:50 AM »

Sony finally answers questions:

Q: Are you working with law enforcement on this matter?
 A: Yes, we are currently working with law enforcement on this matter as well as a recognized technology security firm to conduct a complete investigation. This malicious attack against our system and against our customers is a criminal act and we are proceeding aggressively to find those responsible.
 
Q: Was my personal data encrypted?
 A: All of the data was protected, and access was restricted both physically and through the perimeter and security of the network. The entire credit card table was encrypted and we have no evidence that credit card data was taken. The personal data table, which is a separate data set, was not encrypted, but was, of course, behind a very sophisticated security system that was breached in a malicious attack.
 
Q: Was my credit card data taken?
 A: While all credit card information stored in our systems is encrypted and there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained. Keep in mind, however that your credit card security code (sometimes called a CVC or CSC number) has not been obtained because we never requested it from anyone who has joined the PlayStation Network or Qriocity, and is therefore not stored anywhere in our system.
 
Q: What steps should I take at this point to help protect my personal data?
 A: For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well. To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports.
 
Q: What if I don’t know which credit card I’ve got attached to my PlayStation Network account?
 A: If you’ve added funds to your PlayStation Network wallet in the past, you should have received a confirmation email from “DoNotReply@ac.playstation.net” at the email address associated with your account. This email would have been sent to you immediately after you added the funds, and will contain the first 4 digits and last 4 digits of your credit card number. You can also check your previous credit card statements to determine which card was attached to your PlayStation Network or Qriocity accounts.
 
Q: When or how can I change my PlayStation Network password?
 A: We are working on a new system software update that will require all users to change their password once PlayStation Network is restored. We will provide more details about the new update shortly.
 
Q: Have all PlayStation Network and Qriocity users been notified of the situation?
 A: In addition to alerting the media and posting information about it on this blog, we have also been sending emails directly to all 77 million registered accounts. It takes a bit of time to send that many emails, and recognize that not every email will still be active, but this process has been underway since yesterday. At this time, the majority of emails have been sent and we anticipate that all registered accounts will have received notifications by April 28th. Consumers may also visit http://www.us.playstation.com/support and http://www.qriocity.com/us/en/ for notices regarding this issue. In addition, we have taken steps to disseminate information regarding this issue to media outlets so that consumers are informed.
 
Q: What steps is Sony taking to protect my personal data in the future?
 A: We’ve taken several immediate steps to add protections for your personal data. First, we temporarily turned off PlayStation Network and Qriocity services and, second, we are enhancing security and strengthening our network infrastructure. Moving forward, we are initiating several measures that will significantly enhance all aspects of PlayStation Network’s security and your personal data, including moving our network infrastructure and data center to a new, more secure location, which is already underway. We will provide additional information on these measures shortly.
 
Q: Has Sony identified the party or parties responsible for the PlayStation Network hack and subsequent theft of personal information?
 A: We are currently conducting a thorough investigation of the situation and are working closely with a recognized technology security firm and law enforcement in order to find those responsible for this criminal act no matter where in the world they might be located.
 
Q: When will the PlayStation Network and Qriocity be back online?
 A: Our employees have been working day and night to restore operations as quickly as possible, and we expect to have some services up and running within a week from yesterday. However, we want to be very clear that we will only restore operations when we are confident that the network is secure.





They say CC info was encrypted, other data wasn't.

Also:

Yes, that’s a questions that should have been included in the FAQ and we are discovering new ones to update it with all the time. When PSN is restored, friends lists, trophies and wallet funds will all be exactly as they were before.

http://blog.eu.playstation.com/2011/04/27/clarifying-a-few-psn-points/#comment-144743
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CDFN
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« Reply #157 on: April 28, 2011, 07:11:50 AM »

Geohot:

"You make the hacking community look bad"

http://www.eurogamer.net/articles/2011-04-28-geohot-psn-hack-nothing-to-do-with-me
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« Reply #158 on: April 28, 2011, 07:44:08 AM »

No email here either and I added funds no less than about a month and a half ago. :-\
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CDFN
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« Reply #159 on: April 28, 2011, 07:49:49 AM »

No email here either and I added funds no less than about a month and a half ago. :-\

They already said that funds, trophies and everything else will be exactly as they were. I haven't received an e-mail either though.
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« Reply #160 on: April 28, 2011, 08:32:27 AM »

I am in awe that Sony fanboys are STILL defending them to the death after this debacle. Evidently, not wanting your personal information to be at risk is equated to a sense of entitlement now. I am shocked at how well people can be brainwashed nowadays.
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ZeronHitaro
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« Reply #161 on: April 28, 2011, 08:34:56 AM »

No email here either and I added funds no less than about a month and a half ago. :-\

They already said that funds, trophies and everything else will be exactly as they were. I haven't received an e-mail either though.

Pft, my online wallet is empty and I could care less about trophies. XD What I was referring to was this little snippet from their FAQ thing.

"Q: What if I don’t know which credit card I’ve got attached to my PlayStation Network account?
 A: If you’ve added funds to your PlayStation Network wallet in the past, you should have received a confirmation email from “DoNotReply@ac.playstation.net” at the email address associated with your account. "

Whoever wrote that FAQ is lying through their teeth.
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Vanguard
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« Reply #162 on: April 28, 2011, 08:35:07 AM »

I ordered my new card, but I can't cancel my current one until a few crucial bills are automatically deducted.  There is only enough in the account to cover them now.  My top priority is to have this card disabled before next payday's deposit, which would be a devastating sum of money to lose.

Do you do Direct Deposit? If so, the deposit is tied to your bank account number, not the card number. You can cancel your card now if that's the case, or at least once any bills clear that are associated with your debit number.

Some people do direct to debit payments, but those tend to be pretty rare.

Also, I'm willing to be that someone in Sony knows whether or not the CC information was stolen. I don't want to sound like a conspiracy theorist, but I'm sure they weighed these options:

1) Tell people their CC information was stolen. This will result in an expensive lawsuit.

2) Tell people their CC information wasn't stolen. This would be lying (if they knew the CC info was stolen) and still result in said lawsuit.

3) Tell people it might have been stolen, instructing them to take defensive measures in the worst case scenario. This makes those lawsuits a bit murkier as someone has to prove that it was and they knew.

Hasn't Sony been in the process of rebuilding their network these last few days? I wouldn't be surprised if a few internal memos went missing in that time.

/end paranoia
« Last Edit: April 28, 2011, 08:40:54 AM by Vanguard » Logged

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« Reply #163 on: April 28, 2011, 08:38:14 AM »

I am in awe that Sony fanboys are STILL defending them to the death after this debacle. Evidently, not wanting your personal information to be at risk is equated to a sense of entitlement now. I am shocked at how well people can be brainwashed nowadays.

Out of 77 million people you're bound to have A) people with no credit card B) people who live with their parents (It's not my address that got leaked, it's my parents') and C) People who know next to nothing about computers/encryption.
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Ashton
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« Reply #164 on: April 28, 2011, 08:39:49 AM »

No email here either and I added funds no less than about a month and a half ago. :-\

They already said that funds, trophies and everything else will be exactly as they were. I haven't received an e-mail either though.

Pft, my online wallet is empty and I could care less about trophies. XD What I was referring to was this little snippet from their FAQ thing.

"Q: What if I don’t know which credit card I’ve got attached to my PlayStation Network account?
 A: If you’ve added funds to your PlayStation Network wallet in the past, you should have received a confirmation email from “DoNotReply@ac.playstation.net” at the email address associated with your account. "

Whoever wrote that FAQ is lying through their teeth.
It seems to vary. Some people get it, some people don't. I get my confirmations a day after the transaction. The few times I bought stuff of PSN, I mean.
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