Is There Hope For Ultima IX?
If you're one of the (un)lucky group that bought the bug-filled release of Ultima IX:Ascention, you're in luck(for once). An open letter was posted to the official Ultima IX:Ascention site and it promises a new first CD to registered owners of the current version of the game!
"Dear Ultima fans and U9 customers,
Three weeks ago, we shipped Ultima IX:Ascention. In the time since its release, we have heard from many of you who are enjoying the game and are getting the full immersive experience that U9 offers. Unfortunately, we have also heard feedback from users who are expressing concerns about the game. This does not satisfy us here at Origin. We believe U9 is a great game, and we are committed to making sure that you have the opportunity to experience it.
The U9 development and quality assurance teams continue to work around the clock to address the concerns expressed by some of our customers, such as D3D compatibility. We urge you to keep checking our official website at www.ultima9.com for more news and patches as they become available.
We also believe that every single one of you who have purchased and registered a copy of Ascension should have easy access to these changes. To that end, Origin has committed to send out new copies of the Ultima IX:Ascention install CD (CD #1 in the box you purchased) to all officially registered customers as soon as development and testing on the patches are complete and we are satisfied with the results. Please note that the only way we can get this updated CD into your hands is if you register. You can find detailed information about how to register your game on the U9 website here.
This offer to receive a copy of the new installation CD is good until March 31st, 2000. Future builds of the product will include the latest version of the software.
Thank you for your concern and your feedback. We hope this course of action will maximize your play experience.
Jack Heistand, General Manager
Origin Systems, Inc."
Aren't you happy you didn't break the CD in frustration? :)